Being a BA | Project Portfolio

Professional Profile & Architecture Approach

Senior Business Analyst and Process Architect with over 20 years of professional experience across organizational transformation, continuous improvement, and complex business process management. Specializing in bridging operational strategy and technical execution through structured frameworks like ACE (Analyse, Communicate, Educate).

Core Competencies & Tool Stack

Analysis & Governance

Business Process Management (BPM)
End-to-End Process Mapping
Requirements Engineering & Traceability
Solution Assessment & Validation

Transformation & Leadership

Workstream Leadership & Management
Enterprise System Implementation
Workflow Orchestration (N8N, HubSpot)
Agile Transformation & Governance

Technical & Development Stack

Python, FastAPI, Streamlit
SQL, PostgreSQL, SQLite
Git, GitHub, Vercel, Render
API Integration & Architecture

Global Career Timeline

Scroll to fly through time & space

Complete Project Archive & Client History

Select any project card below to view detailed case studies, initiatives, skills, and tools applied.

MONY GROUP

MONY Group

Contract

📍 Manchester

Process Architect / Lead BA

Lead-to-invoice workflow transformation, optimization, and analytics governance using N8N, HubSpot, and Summize.

LIVERPOOL CITY REGION

COMBINED AUTHORITY

Liverpool Combined Authority

Contract

📍 Liverpool

Process Architect

Optimized regional public sector frameworks, continuous improvement initiatives, and operational process architectures.

TfGM

Transport for Greater Manchester

Contract

📍 Manchester

Process Architect / Workstream Lead

Re-architected program operating models by migrating initiatives from IT to a newly established business change function.

Money Super Market

MoneySuperMarket

Contract

📍 Ewloe

Project Manager & Business Analyst

Delivered cross-functional project management and digital analysis for high-traffic financial platforms.

GREENBACK

Greenback Recycling

Contract

📍 Cairo, London

Process Architect

Architected end-to-end Target Operating Model (TOM) for a first-to-market circular economy startup.

Booking.com

Contract

📍 Amsterdam, Manchester

Business Process Analyst

Defined global digital processes and scalable capability models for world-leading travel tech operations.

PZ Cussons

Contract

📍 Manchester

Project Manager & Business Analyst

Optimized FMCG supply chain workflows, manufacturing processes, and internal enterprise reporting systems.

brother

at your side

Brother Europe

Contract

📍 Tokyo, Manchester, Paris, Madrid, Rome, Frankfurt

Senior Business Analyst

Delivered process optimization and analytical frameworks across European operational technology divisions.

HOME RETAIL GROUP

Home Retail Group

Contract

📍 Milton Keynes

Head of Planning & Business Analysis

Led strategic business planning, capacity forecasting, and enterprise business analysis workstreams.

phones 4u

Phones 4u

Contract

📍 Newcastle-under-Lyme

Senior BA & Project Manager

Managed retail technology rollout and process streamlining across high-volume national store networks.

TalkTalk

Contract

📍 Salford

Root Cause Analysis Manager

Led root cause analysis operations to diagnose system failures, reduce customer churn, and optimize telecommunications workflows.

sky

Sky

Contract

📍 Leeds

Customer Architect

Designed end-to-end customer journey architectures and digital service delivery frameworks.

Carphone Warehouse

Contract

📍 London

Problem Analyst

Identified and resolved systemic operational friction points across retail supply and customer management pipelines.

aceBAsics

Framework & Platform

aceBAsics.co.uk

Personal

📍 Lymm

Creator & Full-Stack Developer

Designed and built the ACE (Analyse, Communicate, Educate) dual-purpose training hub and professional platform.

5-MINUTE READS

PWA Reading Platform

5-Minute Reads

Personal

📍 Lymm

Founder & Developer

Micro-reading PWA featuring gamified activity rings, vocabulary tracking ("Wordex"), and audio streaming.